Medical Advisor

Employer: International SOS
Location: Global
The International SOS Assistance Centre provides 24 hour international medical and travel assistance to our corporate members and travel insurance customers when they are travelling or living overseas.
Position Overview
The Medical Advisor provides clinical leadership and medical support to the 24 hour assistance centre combined with the running of medical evacuations and transport of patients.

Key Responsibilities

Provide professional telephone medical consultations to patients and monitor the appropriateness of the medical treatment.
Obtain medical reports verbally from treating Doctors to ascertain the suitability of patient’s treatment and/or to coordinate the patient’s needs for transport.
Monitor the medical aspects of evacuations and repatriations, including assessing the necessity of an evacuation and the means by which it should take place.
Liaise with medical departments of various commercial airlines for passenger clearance. Complete medical information forms with accuracy and within required timeframes.
Knowledge and adherence to International SOS internal policies and procedures, as well as policies and procedures outlined by our clients.
Ensure that patient’s information is stored appropriately in related systems and follows the internal procedures on privacy. Patient information is not shared with other departments or externally.
Communication with clients and other alarm centres through emails or confirmations is professional and meets business standards.
Work as part of a regional and on call medical roster including shift work.

Additional Responsibilities
Perform international medical repatriations when required.
Occasionally assist with locums in our medical clinics worldwide.
Assist with the training of new Operations Coordinators and/or Coordinating Doctors during the induction program when required.
To work within and promote all International SOS’s policies, procedures and corporate values.
To be aware of International SOS’ OH&S policies, practices and procedures and actively participate in the ongoing development and enhancement of these important areas of our business.
Undertaking project work or reasonable duties as requested by the direct Manager.

Required Registration
Full registration to practice medicine in country of origin
Medical Doctor with minimum 5 years of post graduation experience gained within accident & emergency and general practice
Current ACLS certification an added plus
Current ATLS certification an added plus

Desirable Work Experience/Knowledge
Varied international medical and/or health care system experience
Experience in assistance, aviation, remote area medicine


To Apply
To submit an application for this position, please send your latest resume to Cher Oh, Recruitment Consultant, Asia at cher.oh@internationalsos.com