Clinical Services Provider

Employer: Marie Stopes International
Location: Nigeria
Closing date: 03 Mar 2017

Marie Stopes International Organisation Nigeria (MSION) is a result-oriented Social Business, which uses modern management and marketing techniques to provide reproductive health care and allied services. MSION’s goal is to meet the needs of underserved Nigerians and dramatically improve access and use of a range of reproductive health services.

MSION is part of Marie Stopes International’s Global Partnership which is in over 37 countries worldwide.

The core responsibility of this post is to use your:

■ initiative ■ energy ■ persistence ■ results orientation

■ drive ■ integrity ■ enthusiasm ■ commitment to personal development

To further MSI’s partnership mission: enabling individuals to have children by choice not chance.

Location: Lagos, Benin

Reporting to: Regional Manager

Duration of contract: 2 years (renewable)

Probationary period: 6 months

The Centre/Clinic Clinical Service Provider is an integral part of MSION’s clinical team. S/he is responsible for the supervision, and provision of high quality clinical services in assigned centre of excellence within MSION. S/he on daily basis provides medical services in assigned MSION clinic ensuring the clinic is focused on key service and income deliverables

The post will be based in Abuja, Lagos or Benin, with duties and responsibilities presented below may change as centre activities evolve and expand.

S/he report to the Regional Manager with dotted line report to the Head Clinic Administration who is responsible for achieving financial sustainability, effective management, high productivity and growth in line with MSION’s annual and long-term strategic goals and objectives.



· Ensure the delivery of high quality, client friendly clinical services at the Centre of Excellence

· Strengthening incident reporting and analysis from the centre while creating a no blame culture

· Strengthening, management and referral of complication including incident reporting and investigations

· Ensure that findings of Clinical Quality Assessments are properly documented, actioned and learnings taken for the improvement of the team.

· Liase with the Clinical and Quality Assurance Unit on all clinical issues

· Identify appropriate training needs within centre teams and, in consultation with the clinical unit and head, clinic administration

· Perform any other reasonable duties as requested by the Clinical Services Manager


· Provide Family Planning (especially LARC), other SRH and general medical services

· Develop innovative strategies to increase income at the centre

· Be abreast with prevailing trends and competitions as a tool in strategically positioning the centre for more profit

· Liase with the marketing team to increase visibility of the clinic for increase services and income.


· Prepare monthly, quarterly and annual centre reports highlighting all KPIs.

· Manage and report financial, clinical and service numbers at the centre of excellence

· Document all human-interest stories and report same on monthly and quarterly basis

· Maintain an updated database of key trainings/orientations offered centre teams and other partners

· Keep and manage records of all centre activities including minutes of centre team meetings.


· Develop regular centre workplans in collaboration with the centre teams with the objective to use resources in most efficient manner and maximise results while maintaining quality

· Monitor monthly centre results and in collaboration with the team change work plan accordingly

· Be responsible for all logistical requirements needed for all centres and plan to prevent unnecessary stock outs and wastage in the centres

· Liaise with the Regional Manager on all regional activities.


• Demonstrate a strong commitment to MSION mission and goals and encourage a similar commitment from all centre team members

• Ensure that a high level of communication is maintained with centre team members as well as with external partners and MSI

• Encourage a positive culture, work environment and attitude among all team members

• From time to time represent the organisation at meetings, workshops, press conferences, or other forums


• Carry out any other duties as reasonably requested by the Head of Clinic Administration

Qualifications, Skills and Experience:

• Must have a Medical Degree (MBBS)

• Evidence of good standing with Medical and

Dental Council of Nigeria (MDCN)

• At least 2 years post- NYSC experience in a Medical Officer I position [ESSENTIAL]

• Experience of working in Sexual and Reproductive Health [ESSENTIAL]

• Excellent provider-client interaction skills (ESSENTIAL)

• Outstanding written and verbal communication skills. [ESSENTIAL]

• Experience in USAID / DFiD/BMGF or other donor funded projects (Desirable)

• Work experience with Nigeria Health Service and/or an INGO (DESIRABLE)

• Articulate and analytical with attention to detail. (ESSENTIAL)

• Knowledge of health delivery system in Nigeria(DESIRABLE)

• Must be multi-skilled with basic surgical skill

• Must have requisite experience to work with minimum supervision.

Attitude / Motivation:

• Sympathetic to women and men seeking Family Planning and Reproductive Health services

• Able to work on own initiative and at longer periods.

• Customer focused with good interpersonal skills to engage with people at all levels –government, donor and community

• Passionate about maternal health

• Motivates team members to deliver high quality service and results

• Team player

• Self-motivator and able to motivate others to achieve results


Interested candidates should apply by email with CV and suitability statement as a single attachment to not later than Friday, 3rd March 2017. MSION is an equal opportunities employer and is committed to achieving gender balance within the organization. Female candidates are encouraged to apply.

The subject of the email should be the POSITION TITLE/LOCATION and the CV/Suitability statement should be saved in the applicant’s full name. Only shortlisted candidates will be contacted.

NOTE: Shortlisting will start as soon as we start receiving applications and deadline might be changed without prior notice.