Location: Jordan
Closing date: 16 Nov 2017
JOB OVERVIEW:
The Senior Health Coordinator will be responsible for the delivery of a health portfolio, delivered directly by IRC and through partners. The position is based in Amman and will report to the Syria Deputy Director for Programs. The Sr. Health Coordinator will ensure that programs are designed and delivered based on best practices, available evidence, and context specificities. The post holder will provide technical and managerial leadership to health teams and partners, ensuring all activities are of a high quality and respond to assessed needs. The Coordinator is responsible for effective collaboration with partners based on principles of equality, transparency, responsibility and complementarity; and for ensuring that technical capacity strengthening support to partners effectively addresses their priority needs. S/he will ensure excellence in project cycle management, business development efforts, and strategic planning and representation. This is a senior and strategic program position with overall health program delivery responsibility.
MAJOR RESPONSIBILITIES:
Program Management, Technical Quality, and Strategy
Provide strategic direction, leadership and overall technical and management support to health programs operating in Syria.
Lead program design processes and provide technical oversight that ensure new or adapted programming focused on quality, efficiency, impact and integrated approaches with other sectors.
Oversee health programming activities, including technical support, supervision and guidance to health teams.
Provide guidance and support to the Health Coordinator(s) and M&E coordinator to effectively manage competing priorities and implementation in line with the Syria Strategic Action Plan.
Actively support the health management team in the development and implementation and monitoring of health interventions in their area of operation, including mobile teams, community outreach, and support to Partners-led programs.
Coordinate direct reports toward ensuring all targets are met on time, according to budgets, and in line with donor commitments.
Support the development of M&E systems and lead analysis of health data trends to course correct and adapt programming, with a focus on quality health interventions.
Work collaboratively to integrate community health and MHPSS with other program sectors where appropriate, particularly with the health programs.
Support training to IRC and partner teams to improve technical knowledge and practices, ensuring that capacity strengthening support effectively addresses individual and partner priority needs.
Lead the process of the development of new proposals and initiatives in accordance with the Syria Strategic Action Plan and IRC program framework.
Lead and participate in the development of budgets for program proposals in conjunction with the grants and finance departments.
Work with the health team and Technical Unit to strengthen community health approaches, defining the strategic direction of the community health programming.
Coordinate annual plans for IRC Technical Unit support.
Liaise with partners, sector working groups and other stakeholders to ensure that IRC's programmatic goals and strategies are in line with national and international priorities.
Coordinate regular health program assessments to identify opportunities for expansion and improvements in program effectiveness, efficiency and efficacy.
Explore opportunities for expansion in health sub-sectors, including mental health and secondary health care.
Lead on the design of the health sector contingency plan as part of wider preparedness and adaptive management.
Ensure effective and high quality reporting, monitoring and evaluation systems for both internal and external use, capturing best practice.
Grants Management and Reporting
Review progress in achieving program objectives and targets in collaboration with the program's coordinators, deputies and implementing partners.
In coordination with the Health Coordinator(s) participate in and lead Grants Opening, Mid-Term and Closing meetings.
Review technical aspects of internal and external reports prepared by the managers within agreed deadlines using IRC and donor formats, as required.
Prepare and implement detailed program spending, procurement and work plans for the all health projects for Syria.
Coordinate inputs for health into budget and indicator tracking on a monthly basis, implement corrective action as required, and report this within IRC.
Ensure internal and reports to donors are produced and delivered in a timely and quality manner.
Partnerships and Coordination
Manage dedicated positions responsible for health partner support to develop and strengthen strategic partnerships with Syrian partners.
Work closely with Sub Award Partnerships Unit on the management of sub-awards to health partners.
Establish networks with UN, INGOs, and local partners to promote technical capacity and develop strategic partnerships, including active participation in clusters' meetings.
Represent the IRC's health programs with national authorities, non-state actors, UN agencies, NGOs, and donors.
Work closely with the health partnership focal points to develop and finalize the technical capacity building plan for implementing partners, in addition of supervising and monitoring the implementation of the plan.
Attend health coordination meetings and communicate relevant information to health staff.
Maintain coordination and collaboration with finance and operations to ensure coordination of procurement, project planning and logistics related to the health program.
Program Development and Quality
Assist development of IRC health programming, as needs are identified and funding opportunities arise.
Develop a strategic plan per each health components such as PHC, community health, MHPSS and etc.
Assist in the development of detailed log frames, work plans, and monitoring tools and support their implementation in coordination with the Grants unit, health program team, and IRC's technical health units.
Continue to evolve the remote monitoring program that will ensure service delivery and program expansion inside Syria, focusing on quality care.
Ensure that the health activities demonstrate adherence to international and national standards.
Introduce innovative activities to improve data quality and monitoring through use of ICT.
Lead the process of developing the HIS for the entire IRC's health program inside Syria.
Support the Deputy Director of Programs in business development, drafting concept notes, and external representation.
Staff Performance Management, Learning & Development:
Review the structure of health teams periodeically and map out the staffing needs in alignment with program size and any expansion plans
Hire, supervise, and build the capacity of health team members in relevant technical and management competencies.
Support collaborative partner relationships focused on mutual learning and capacity building as well as technical guidance in areas of IRC expertise, including training/mentoring support and performance management that fully reflects the skills and attitudes required to work effectively in partnership.
Develop and implement remote management capacity building approaches to build the strengths of the team in Syria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with employment policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.
Supporting the operational activities:
Work closely with the Deputy Director of Field Operations and IRC Syria operational units to ensure effective planning of support required for smooth project implementation.
Provide technical support to the supply chain department with regard to specialist medical commodities and consumables.
Work closely with the HR Director to identify and recruit talent inside Syria and Jordan.
Work closely with the compliance department to ensure the implementation of health programs inside Syria according to IRC policy and donors regulations.
PROFESSIONAL STANDARDS: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
KEY WORKING RELATIONSHIPS
Position Reports to: Syria Deputy Director for Programs Position directly supervises: Health Coordinator(s), Specialists.
Indirect Reporting: Country Director
Key internal contacts: HQ based IRC Technical Advisors, Deputy Director of Field Operations, Area Coordinators, Other Program Coordinators, Program Managers, M&E Manager.
Other External: UN bodies, local and national authorities, working groups and clusters.
JOB REQUIREMENTS
Health related degree and post-graduate qualification.
Minimum of sevenyears international professional experience implementing humanitarian health programs at managerial or coordination level.
Demonstrated experience in capacity building, project design and budget management.
Understanding of protection principles and likely protection concerns arising in the Jordan context as well as conflict sensitivity.
Experience in working with and coordinating with the UN, donors, INGOs and other stakeholders.
Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO's; ability to work with a broad spectrum of people.
Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences.
Competent in Windows, MS office programs, emails and relevant health database (HMIS, DHIS etc.).
Fluent in spoken and written English.
Mature and structured approach to project and team management.
Ability to Travel: 20 - 30% within the region and globally for workshops and conferences.
Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Attention Returning National Candidates IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.
Working Environment
The overall security situation in Jordan is relatively calm, especially in Amman. The Jordanian government is stable, and civil unrest is largely peaceful. However, Jordan's generosity in hosting refugees from Palestine, Iraq and now Syria have created huge strains on the country's economy and infrastructure. The IRC office is in a modern professional building.
IRC is offering this post as fully accompanied for the successful candidate and accompanying dependents including: vacation leave, home leave, education allowance, housing, water, electricity, internet connectivity, and other generous benefits. Modern amenities (health care, international schools, etc.) are readily available.
Closing date: 16 Nov 2017
JOB OVERVIEW:
The Senior Health Coordinator will be responsible for the delivery of a health portfolio, delivered directly by IRC and through partners. The position is based in Amman and will report to the Syria Deputy Director for Programs. The Sr. Health Coordinator will ensure that programs are designed and delivered based on best practices, available evidence, and context specificities. The post holder will provide technical and managerial leadership to health teams and partners, ensuring all activities are of a high quality and respond to assessed needs. The Coordinator is responsible for effective collaboration with partners based on principles of equality, transparency, responsibility and complementarity; and for ensuring that technical capacity strengthening support to partners effectively addresses their priority needs. S/he will ensure excellence in project cycle management, business development efforts, and strategic planning and representation. This is a senior and strategic program position with overall health program delivery responsibility.
MAJOR RESPONSIBILITIES:
Program Management, Technical Quality, and Strategy
Provide strategic direction, leadership and overall technical and management support to health programs operating in Syria.
Lead program design processes and provide technical oversight that ensure new or adapted programming focused on quality, efficiency, impact and integrated approaches with other sectors.
Oversee health programming activities, including technical support, supervision and guidance to health teams.
Provide guidance and support to the Health Coordinator(s) and M&E coordinator to effectively manage competing priorities and implementation in line with the Syria Strategic Action Plan.
Actively support the health management team in the development and implementation and monitoring of health interventions in their area of operation, including mobile teams, community outreach, and support to Partners-led programs.
Coordinate direct reports toward ensuring all targets are met on time, according to budgets, and in line with donor commitments.
Support the development of M&E systems and lead analysis of health data trends to course correct and adapt programming, with a focus on quality health interventions.
Work collaboratively to integrate community health and MHPSS with other program sectors where appropriate, particularly with the health programs.
Support training to IRC and partner teams to improve technical knowledge and practices, ensuring that capacity strengthening support effectively addresses individual and partner priority needs.
Lead the process of the development of new proposals and initiatives in accordance with the Syria Strategic Action Plan and IRC program framework.
Lead and participate in the development of budgets for program proposals in conjunction with the grants and finance departments.
Work with the health team and Technical Unit to strengthen community health approaches, defining the strategic direction of the community health programming.
Coordinate annual plans for IRC Technical Unit support.
Liaise with partners, sector working groups and other stakeholders to ensure that IRC's programmatic goals and strategies are in line with national and international priorities.
Coordinate regular health program assessments to identify opportunities for expansion and improvements in program effectiveness, efficiency and efficacy.
Explore opportunities for expansion in health sub-sectors, including mental health and secondary health care.
Lead on the design of the health sector contingency plan as part of wider preparedness and adaptive management.
Ensure effective and high quality reporting, monitoring and evaluation systems for both internal and external use, capturing best practice.
Grants Management and Reporting
Review progress in achieving program objectives and targets in collaboration with the program's coordinators, deputies and implementing partners.
In coordination with the Health Coordinator(s) participate in and lead Grants Opening, Mid-Term and Closing meetings.
Review technical aspects of internal and external reports prepared by the managers within agreed deadlines using IRC and donor formats, as required.
Prepare and implement detailed program spending, procurement and work plans for the all health projects for Syria.
Coordinate inputs for health into budget and indicator tracking on a monthly basis, implement corrective action as required, and report this within IRC.
Ensure internal and reports to donors are produced and delivered in a timely and quality manner.
Partnerships and Coordination
Manage dedicated positions responsible for health partner support to develop and strengthen strategic partnerships with Syrian partners.
Work closely with Sub Award Partnerships Unit on the management of sub-awards to health partners.
Establish networks with UN, INGOs, and local partners to promote technical capacity and develop strategic partnerships, including active participation in clusters' meetings.
Represent the IRC's health programs with national authorities, non-state actors, UN agencies, NGOs, and donors.
Work closely with the health partnership focal points to develop and finalize the technical capacity building plan for implementing partners, in addition of supervising and monitoring the implementation of the plan.
Attend health coordination meetings and communicate relevant information to health staff.
Maintain coordination and collaboration with finance and operations to ensure coordination of procurement, project planning and logistics related to the health program.
Program Development and Quality
Assist development of IRC health programming, as needs are identified and funding opportunities arise.
Develop a strategic plan per each health components such as PHC, community health, MHPSS and etc.
Assist in the development of detailed log frames, work plans, and monitoring tools and support their implementation in coordination with the Grants unit, health program team, and IRC's technical health units.
Continue to evolve the remote monitoring program that will ensure service delivery and program expansion inside Syria, focusing on quality care.
Ensure that the health activities demonstrate adherence to international and national standards.
Introduce innovative activities to improve data quality and monitoring through use of ICT.
Lead the process of developing the HIS for the entire IRC's health program inside Syria.
Support the Deputy Director of Programs in business development, drafting concept notes, and external representation.
Staff Performance Management, Learning & Development:
Review the structure of health teams periodeically and map out the staffing needs in alignment with program size and any expansion plans
Hire, supervise, and build the capacity of health team members in relevant technical and management competencies.
Support collaborative partner relationships focused on mutual learning and capacity building as well as technical guidance in areas of IRC expertise, including training/mentoring support and performance management that fully reflects the skills and attitudes required to work effectively in partnership.
Develop and implement remote management capacity building approaches to build the strengths of the team in Syria.
Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews..
Hold high-quality meetings with each direct report on a regular and predictable basis.
Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
As required identify staff performance issues and work with Human Resources to document and address these in accordance with employment policies.
Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.
Supporting the operational activities:
Work closely with the Deputy Director of Field Operations and IRC Syria operational units to ensure effective planning of support required for smooth project implementation.
Provide technical support to the supply chain department with regard to specialist medical commodities and consumables.
Work closely with the HR Director to identify and recruit talent inside Syria and Jordan.
Work closely with the compliance department to ensure the implementation of health programs inside Syria according to IRC policy and donors regulations.
PROFESSIONAL STANDARDS: The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.
KEY WORKING RELATIONSHIPS
Position Reports to: Syria Deputy Director for Programs Position directly supervises: Health Coordinator(s), Specialists.
Indirect Reporting: Country Director
Key internal contacts: HQ based IRC Technical Advisors, Deputy Director of Field Operations, Area Coordinators, Other Program Coordinators, Program Managers, M&E Manager.
Other External: UN bodies, local and national authorities, working groups and clusters.
JOB REQUIREMENTS
Health related degree and post-graduate qualification.
Minimum of sevenyears international professional experience implementing humanitarian health programs at managerial or coordination level.
Demonstrated experience in capacity building, project design and budget management.
Understanding of protection principles and likely protection concerns arising in the Jordan context as well as conflict sensitivity.
Experience in working with and coordinating with the UN, donors, INGOs and other stakeholders.
Experience in effectively dealing with international and headquarters staff, as well as donor agencies, government officials, and other NGO's; ability to work with a broad spectrum of people.
Strong writing and analytical skills, including ability to communicate technical matters to a range of audiences.
Competent in Windows, MS office programs, emails and relevant health database (HMIS, DHIS etc.).
Fluent in spoken and written English.
Mature and structured approach to project and team management.
Ability to Travel: 20 - 30% within the region and globally for workshops and conferences.
Standards of Professional Conduct The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way - Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Attention Returning National Candidates IRC strives to attract, motivate and retain qualified national staff in our programs. We strongly encourage national or returning national candidates to apply for this position. If you are a national of the country in which this position is based and are currently located outside of your home country and possess over two years of international work experience, the Middle East Region has introduced an attractive remuneration package. The package includes competitive compensation, return flight to post, shipping allowance, temporary housing and a relocation allowance. Certain restrictions may apply.
Working Environment
The overall security situation in Jordan is relatively calm, especially in Amman. The Jordanian government is stable, and civil unrest is largely peaceful. However, Jordan's generosity in hosting refugees from Palestine, Iraq and now Syria have created huge strains on the country's economy and infrastructure. The IRC office is in a modern professional building.
IRC is offering this post as fully accompanied for the successful candidate and accompanying dependents including: vacation leave, home leave, education allowance, housing, water, electricity, internet connectivity, and other generous benefits. Modern amenities (health care, international schools, etc.) are readily available.
HOW TO APPLY:
Please follow this link to apply: http://www.aplitrak.com/?adid=YXN0cmlkLm1hdGhldy40NTI2Ny4zODMwQGlyYy5hcG...
Please follow this link to apply: http://www.aplitrak.com/?adid=YXN0cmlkLm1hdGhldy40NTI2Ny4zODMwQGlyYy5hcG...
